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Privacy Notice

Arts & Business Cymru Privacy Notice

Arts & Business Cymru takes the issue of privacy of information very seriously. This privacy notice will be effective from 25 May 2018 and has been introduced to make it easier for you to find out how we handle your information, in line with the UK’s data protection legislation.

There are no changes to the way we use your personal data, and Arts & Business Cymru will never share your data with outside organisations.

References to “we”, “us”, or “our” in this Privacy Policy are references to Arts & Business Cymru, a charity registered in England and Wales: 1143772.

This privacy notice contains important information on:

  • The purposes for which we collect and process information about you;
  • The lawful basis of that processing;
  • How we collect personal information and for how long we keep it;
  • Who we will share your information with; and
  • Where to find out more information about your privacy rights.

Purposes of collecting your information

Arts & Business Cymru will collect and process information about you for the following purposes:

In response to an enquiry in person, by phone, mail, via our website or via digital means, to be added to our mailing list, to register as a member or to express interest in becoming a member or to subscribe to one of our events or services. This will enable you to be notified of upcoming Arts & Business Cymru events and opportunities.
We will collect your contact details (including name, address, email, phone, social media handle) relying upon your implied consent and legitimate interest. The information collected and processed for this process will be kept indefinitely.

In order to contact you with details of events, services, training opportunities we offer our Members via post, telephone or electronic means.
We seek to tailor marketing communications to your particular interests as a Member, or interested business, individual or arts organisation and we do this by keeping your information on our secure contacts and members database (Customer Relationship Management System – CRM).

The lawful basis of this processing is that it is in the legitimate interests of Arts & Business Cymru but your consent is needed in order to contact you by electronic means unless you have an existing relationship with Arts & Business Cymru, either as a member, former member, potential member, supplier or recipient of our services.

You will be able to remove your consent to receive these bulletins and e-newsletters at any time. Arts & Business Cymru has an automatic unsubscribe option at the bottom of all emails.

How long will we keep your data?

The information collected and processed for this purpose will be kept for as long as is necessary for the purpose for which is was collected. At the end of that period, your data will either be deleted completely or anonymised so that it can be used in a non-identifiable way for statistical analysis, reporting and business planning.

Additional Information

The information we will use for the purposes described above will be collected from you directly, possibly taken from publicly available sources of information and/or will be taken from information already held by Arts & Business Cymru.

Sharing your data

We will never share your personal data with external companies other than those selected to process our member’s and client’s details for the purposes of Accounting (invoicing for events, membership fees, sponsorship, training and other services). We have put in place contractual arrangements with the following organisation to ensure that your data is secure and protected at all times. Requests for information to be removed from these systems should be made directly to Arts & Business Cymru.

Suppliers who we hold contractual arrangements with include:

Supplier: Sage

Function: Accounts Processing

Arts & Business Cymru will not share your personal data for marketing purposes with external companies.

Your Privacy Rights

You have a number of rights under data protection legislation, including the right to lodge a complaint with the ICO. If you would like further information about how Arts & Business Cymru processes data, please contact us at

Arts & Business Cymru is a registered charity and relies on donations from individuals, companies and trusts to make its essential work possible. If you have any questions regarding our fundraising activity we would always ask in the first instance to contact Arts & Business Cymru directly but any complaints can also be directed towards the Fundraising Regulator by visiting or to the Information Complaints Commissioner by visiting

Access to your personal data and corrections

You have the right to request a copy of the personal data that we hold about you. If you would like a copy of the personal data that we hold on you, or if you would like to update, correct or remove data you think is inaccurate, please email or write to us at the following address, Arts & Business Cymru, 16 Museum Place, Cardiff CF10 3BH.


Cookies are small text files stored by your web browser (e.g. Internet Explorer, Chrome, Safari, Firefox) on your computer, tablet or mobile phone to enable functionality on a website (for example storing user preferences).

For further information, visit or

How does the Arts & Business Cymru website use cookies?

The Arts & Business Cymru website uses a cookie to record whether a user’s browser is enabled to use JavaScript, a common website tool for providing interactivity such as the animation of page elements e.g. fading them in and out. The cookie is a simple yes/no flag, and contains no personal data. Our website also uses Google Analytics. Google Analytics is a tool that allows the behaviour of users on a website to be analysed, to help a website owner to provide the best user experience. Google Analytics generates cookies that identify whether you’ve visited the website before, which pages you visit etc. These cookies cannot be used to identify individuals; they are used for statistical purposes only and the data never shows any confidential information. The data itself is only visible to the website owner, the website provider Spindogs and the relevant team at Google.

This website includes functionality to interact with social media websites such as Facebook and Twitter. This is a service that allows interaction with third party social media websites. You should be aware that those sites may too set cookies while you’re using this website, again to improve functionality. Arts & Business Cymru is not responsible for these third party cookies and you have the option not to enable them although this may affect functionality. For more details please consult the privacy policies of the various services in question.

This website includes video/audio content from You Tube or Vimeo you should be aware that those sites may set cookies while you’re using this website, again to improve functionality. Arts & Business Cymru is not responsible for these third party cookies and you have the option not to enable them although this may affect functionality. For more details please consult the privacy policies of the various services in question.

In direct relation to Arts & Business Cymru’s own website, you can restrict or block the cookies used by the website through your browser settings but this will impact your user experience. The Help function within your browser should tell you how.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or personal data we hold about you.


Telephone: 02920 303023

Post: Arts & Business Cymru, 16 Museum Place, Cardiff CF10 3BH.