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Jones Bros & Role Plays for Training

The Challenge

Jones Bros wanted to develop its management team by introducing a cultural change in communication. The business wished to improve participants’ confidence in challenging the behaviours of others, encouraging early, honest conversations and demonstrating the need for supportive internal feedback.

The Solution

Through an A&B Cymru brokerage, Jones Bros commissioned Role Plays for Training (RPFT) to devise and deliver a bespoke arts-based training programme for its 25 site managers.

RPFT’s core objective is to use drama-based learning techniques to explore behaviours, change mindsets and enhance working relationships.

Jones Bros employed 2 actor/facilitators to deliver the training. Additional funding from CultureStep allowed for a third actor which enabled participants to have increased one-to-one time for a more forensic, in-depth look at individual needs and areas for development, as well as opportunities to explore ideas and share best practice.

The Results

RPFT designed the session following consultations with key representatives from Jones Bros. This ensured that the material was entirely relevant to their specific working environment. The consultations revealed additional needs to the original objectives. This resulted in an extension of the training to include important topics including, presentation skills, navigating difficult health and safety conversations and improving the process for returning to work following absence.

CultureStep investment enabled an online follow-up session which gave all participants an opportunity for further reflection and development to ensure the training was fully embedded.

All 25 Jones Bros site managers attended the training. Integrating the arts into employee development was a completely new concept to the participants, but they all showed an enlightened and open attitude to this method.

The Endorsement

The feedback from Jones Bros was extremely positive. I dislike courses but really enjoyed last week’s course and think more people in the business should attend.

Member of Jones Bros management.

Receiving that made my day – for him to be compelled to e-mail me means that the trainers must have made a great impression.

Ruth James, Director, Jones Bros