HR Business Partner - Payroll/HR Systems & Operations
Organisation
Welsh National Opera
Location
Cardiff
Description
WNO shares the power of live opera and classical music with audiences and communities across Wales and England. WNO is a creative and inspiring place to work and recognises that their colleagues play a vital role in advancing our strategic priorities to deliver on their ambitions.
They are seeking an experienced HR Business Partner to join our team and support the Head of People and Transformation in driving the successful transformation of their HR and Payroll systems and operations. This role will work closely with managers and key stakeholders to ensure seamless delivery and adoption of new processes.
You will lead the implementation of enhanced HR and Payroll systems, oversee the delivery of efficient and compliant processes, and manage a small HR operations team. This is a pivotal role for someone who thrives in a change-focused environment and is passionate about improving people systems and services.
What will be required of you?
Contribute to HR projects and initiatives in collaboration with the People & Culture team
Provide generalist HR advice and support across the organisation
Assist in implementing new payroll and HRIS systems
Coach and guide managers on HR policies, procedures, and best practice
Review and maintain HR policies and procedures
Advise on recruitment and support hiring managers with resourcing needs
Manage complex employee relations cases
Support day-to-day HR operations as required
Analyse and report on people data to support decision-making
What will you need to have?
Strong HR generalist experience with a solid understanding of core HR processes
Proven ability to lead change and influence stakeholders at all levels
Experience with HRIS and payroll system implementation (iTrent desirable)
Confident handling complex employee relations and working in a unionised environment
CIPD qualified or equivalent experience
Strong organisational and communication skills, with the ability to manage pressure and meet deadlines
A proactive, collaborative approach and commitment to equality, diversity, and inclusion
Good knowledge of GDPR and payroll operations
What can we offer you?
Competitive Salary
£45,000 per annum
Annual Leave
Colleagues are entitled to 25 days annual leave (pro-rata for part time hours) each full holiday leave year which runs from 1st September to 31 August. Bank and public holidays are in addition to this. After 5 years, your holiday will increase to 28 days.
Pension
All employees are automatically enrolled into WNO’s Stakeholder Pension Scheme (the “Plan”) or such other registered pension scheme as may be set up by the Company as a Qualifying Workplace Pension Scheme three months after joining the Company, subject to satisfying certain eligibility criteria.
Gym Membership
All employees are eligible to obtain the Active Corporate Card operated by Cardiff City Council which is available at a 25% reduced rate and covers various leisure facilities throughout Cardiff.
Discounts
Wales Millennium Centre offers discounts to residents at selected outlets within the building and selected restaurants around Cardiff Bay on presentation of ID cards. Discounted rate with Future Inns in Cardiff.
Staff Parking Discount with Q Park
We have a corporate rate with Q Park, Pierhead Street (opposite WMC).
Employee Assistant Programme
We provide a free confidential; counselling and advice service that is available family to all our employees, freelancers and contractors.
Welsh lessons
We support staff who want to learn or improve their Welsh language skills, and we offer optional basic Welsh and improver lessons free of charge.
If you are looking for the next challenge, then apply today. We equally welcome applications in both English and Welsh.
If you would like an informal chat about the role, please contact: Heledd Davies on heledd.davies@wno.org.uk
Link
https://wno.org.uk/about/work-for-us
Salary
£45,000 per annum
Closing Date
July 7, 2025
